HomeMy WebLinkAboutBHSMinutes_2012_11_02-031 of 2
Brookings Health System Board of Trustees
Annual Strategic Planning Board Retreat
November 2 & 3, 2012
November 2, 2012 – 1:00 p.m.
Board of Trustee Members:
Chair Al Baker, Vice Chair Zeno W. Wicks, III, Secretary Jim Booher, Arne Brown, Sandra Faltemier,
Debra Johnston, MD, Justin Sell, Julie Whaley, Walt Wosje
Guests:
Dave Hewett, CEO & President (and spouse), SDAHO, Jason Merkley, CEO, Kevin Coffey, CFO,
Tammy Hillestad, CNO and Deb Davis, recorder
Merkley introduced the Guest speaker, Dave Hewett, President & CEO of SDAHO (South Dakota
Association of Healthcare Organizations). Hewett’s topic focused on public policy and the future of
healthcare delivery. He talked about the current health care delivery system, why the 2012 presidential
election will be a pivotal point for the country and what it means to healthcare with the changing financial
incentives. Hewett concluded his presentation by asking people to vote. Hewett was excused at 2:00
p.m.
Merkley opened the meeting by setting the expectations and goal for the two-day retreat. The format of
the meeting would touch on each of the five pillars. The Board chair was then given the floor.
Baker talked about the Board’s role. Providing delegation and oversight over management and medical
staff. He reviewed the nine key responsibilities: Institutional mission and goal setting, relations with the
CEO, relations with other leadership groups and constituents, quality of care, financial planning and cost
containment, relationships with the community, media and the government, self-evaluation,
organizational monitoring and evaluation, mission evaluation. Governing boards are redirecting their
efforts by focusing on system-wide strategy and strategic issues, looking closely into patient care quality
and safety, and increasing board focus on system-wide community benefit programs and community
health needs. Baker also proposed changes in the way the Board meeting would conduct itself.
Coffey provided background information regarding the first of the five pillars, Finance. This pillar’s goal
is to achieve growth in net revenue and strengthen the financial position of BHS. As a result of the
survey board members took prior to the retreat, Coffey tailored his presentation around reimbursement,
contractuals and the billing/collection process.
The next pillar is Growth. The goal is to be the health system of choice for the community and providers
in the Brookings service area while enhancing the overall footprint and market share of BHS. Merkley
talked about the campus master plan as well as other growth opportunities the organization may want to
consider. He concluded this section with other future discussion items.
Board members were invited to a meal at Italian Gardens.
The meeting concluded at 5:45 p.m.
2 of 2
November 3, 2012 – 8:00 a.m.
Board of Trustee Members:
Chair Al Baker, Vice Chair Zeno W. Wicks, III, Secretary Jim Booher, Arne Brown, Sandra Faltemier,
Debra Johnston, MD, Justin Sell, Julie Whaley, Walt Wosje
Guests:
Jason Merkley, CEO, Kevin Coffey, CFO, Tammy Hillestad, CNO and Deb Davis, recorder
Merkley reviewed the agenda for day two.
Hillestad presented the third pillar, Quality. The organizations goal is to lead the industry in clinical
performance and the community in overall improvement of health status and access to care. Hillestad
noted she has seen many changes during her tenure in healthcare. Most recently is linking quality to
payment through pay for performance and value based purchasing. Merkley provided an array of topics
for future discussion.
Merkley spoke on the fourth pillar titled, People. This pillar’s tag line is to be the partner of choice for
employees, physicians and communities by maintaining positive and respectful relationships and being
responsive to their needs. Merkley noted healthcare in general is turning to more and more collaboration
between hospitals and doctors. Future discussion topics were highlighted.
The final pillar, Service was presented by Merkley. The goal is to exceed the expectations of our
customers by supporting and modeling initiatives of BHS’s values and standards of behavior by
extending our mission beyond the health system. The organization has several tools in place for
monitoring patient/resident satisfaction – NRC Picker and My Innerview. Merkley noted as healthcare
shifts to value-based purchasing it is more important than ever to “hardwire” great care throughout the
organization.
Next steps are for Merkley to review the benchmarks currently in place under the five pillars and
make recommendations to the Board with key measurable goals and objectives that establish a
solid foundation through which clear expectations and a well-defined vision exists for BHS. The
document shall become a three (3) year rolling strategic plan.
The meeting concluded at 12:00 p.m.
Respectfully submitted,
___________________________________
Jim Booher, Secretary